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Chris promptly responded to my phone. He gave me a comprehensive quote and a fair price. Exterminator came, went to function. Killed the infestation and finished up. A1 job by professional team. Good price, excellent work, no more problems. Highly recommend them.
Just moved into new house to discover our puppies picked up fleas in the yard. Company was running a promotion on their website for interior/exterior flea treatment for $135 for a home up to 2,500 sq ft., and since our regular exterminator was booked and couldnt come on our time schedule, I called Stanley.
Sounded reasonable to me, and was in line with my regular service provider. They sent a technician the next day named Carlos. He charged my partner $485. Our house is 988 sq. ft. and sits on a postage stamp size property using a deck and no lawn. My partner having no idea that he was being charged an outrageous price and thought I'd agreed, gave Carlos his credit card information.
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I was flabbergasted at this price! Additionally I found that Carlos had sprayed insecticide all around our mattress, including on the border of the linens and on the very top of underbid storage bins, requiring me to clean, launder and wash our floors multiple occasions. When I called the company, they transferred me to Carlos, who stated he didn't know what prices/promotions the company was offering since that was done with the corporate office.
I only sprayed baseboards." I asked him to adjust the fee, and he said no. I requested to speak with the owner. He came back on the line and told me his manager was busy and he would call me back. I told him I chose to wait. A man named Aubrey eventually came on the line.
His precise words were,"You ought to have done your homework. If that is what Carlos billed you, that's the cost. Then he offered me that the suggestion to shop around next time." .
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UPDATE #1: I want to upgrade this post. Tim, a Director, from Stanley phone me this afternoon to let me know he wanted me to become a happy customer. After, I explained that his support provider sprayed all around my bed, and also the things underneath he has a good point my mattress, billed me an outrageous price and that they were running a promotion for servicing a house/yard much larger than mine for $135, he offered me service for 1/2 of what I was charged ($485), but would not honor the promotion.
I think Tim felt great about his offer. I clearly didn't, and remain an unhappy customer. I told Tim if my workers treated people and provided service how Stanley had done, I would have given away my services for free and done anything necessary to correct the problem. .
UPDATE #2: Another upgrade. . .Tim only called back and said he felt bad about the way I'd been treated all day and wanted to honor the promotion cost for $135. It's truly kind of Tim to reconsider. I hope Stanley invests in training its staff on customer service and being good citizens.
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Kanika reviewed for Pest control services 28th Nov, 2018 Great company they do it quite nicely and with patience. We can see substantial difference with cockroaches etc once we have pest control done from them. I'd surely recommend new sai pest control to everyone. Cheers guys! Fantastic job! Sam reviewed for Pest control services 22nd Nov, 2018 I have the services of New Sai Pest Control Services, Kalkaji to pest control my 2BHK apartment as there were many lizards, they've responded immediately and have finished the job in about 2 hours, and read here they have used chemical spray and have charged me RS.2200 for exactly the same, the service given by these was excellent.Shop No.10, DDA Flat, Kalkaji Extension, New Delhi, Kalkaji, Delhi - 110019.
In the past, most new houses were shielded by spraying on the sand pad with organochlorine substances. However, increased awareness about the effects of the chemicals on our health and the environment resulted in a decision by the Commonwealth Government, whereby organochlorines have not been accessible since 30 June 1995.
Pesticides that have substituted organochlorines are now accessible but might not be so effective in the longer term.
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The incidence of, or potential for, termite damage to homes has not been accurately determined, however both government and the building industry agree that the continuation of sufficient control measures is essential to lessen the risk of severe structural damage. The Building Code of Australia requires the structural components of every new building must be safe from termite attack.