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Chris promptly responded to my phone. He gave me a comprehensive quote and a reasonable cost. Exterminator came, went to work. Killed the infestation and finished up. A1 project by professional crew. Good price, excellent work, no longer issues. Highly recommend them.
Just moved into new house to discover our dogs picked up fleas in the yard. Company was running a promotion on their website for interior/exterior flea treatment for $135 for a house around 2,500 sq ft., and since our regular exterminator was reserved and couldnt come on our time schedule, I called Stanley.
Sounded reasonable to me, and has been in line with my regular service supplier. They sent a technician the next day named Carlos. He billed my partner $485. Our house is 988 sq. ft. and sits on a postage stamp size land with a deck and no lawn. My partner having no thought that he was being charged an outrageous price and believed I had agreed, gave Carlos his credit card information.
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I was flabbergasted at this cost! FurthermoreI found that Carlos had sprayed insecticide all around our mattress, including on the edge of the linens and on the top of underbid storage bins, requiring me to clean, launder and mop our floors multiple times. When I called the company, they transferred me to Carlos, who stated he didn't know what prices/promotions the company was offering since that was done by the corporate office.
I only sprayed baseboards." I requested him to correct the fee, and he said no. I asked to speak with the owner. He came back on the line and told me his manager was busy and he'd call me back. I told him I chose to wait. A man named Aubrey eventually came on the line.
His precise words to me were,"You should have done your homework. If that is what Carlos billed you, that is the price. Then he gave me that the suggestion to shop around next time." .
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UPDATE #1: I want to update this post. Tim, a Director, from Stanley phone me this afternoon to let me know that he wanted me to become a happy client. After, I explained that his service provider piled all around my bed, and the items underneath my mattress, charged me an outrageous cost and that they had been running a promotion for servicing a house/yard much bigger than mine to get $135, he provided me service for 1/2 of what I was billed ($485), but would not honor the promotion.
I think Tim felt great about his deal. I clearly didn't, and remain an unhappy customer. I told Tim if my workers treated people and supplied service the way Stanley had done, I would have given away my services for free and done anything necessary to correct the issue. .
UPDATE #2: Another update. . .Tim just called back and said he felt bad about how I had been treated all day and wanted to honor the promotion price for $135. It is actually kind of Tim to reconsider. I hope Stanley invests in training its staff on client service and being good citizens.
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Kanika reviewed for Pest control services 28th Nov, 2018 Great service , they do it quite nicely and with patience. We can see huge difference with cockroaches etc after we got pest control done from them. I would surely recommend new sai pest control to everyone. Cheers guys! Good job! Sam assessed for Pest control services 22nd Nov, 2018 I've the services of New Sai Pest Control Services, Kalkaji to pest control my 2BHK apartment as you can find many lizards, they've responded immediately and also have finished the task in about 2 hours, and they've used chemical spray and also have billed me RS.2200 for the same, the support given by them was excellent.Shop No.10, DDA Flat, Kalkaji Extension, New Delhi, Kalkaji, Delhi - 110019.
In the past, new houses were protected by spraying on the sand pad with organochlorine chemicals. But, increased awareness regarding the effects of these chemicals on our health and the environment resulted in a decision by the Commonwealth Government, where organochlorines have not been available since 30 June 1995.
Pesticides that have substituted organochlorines are now available but may not be quite as effective in the longer term.
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The incidence of, or potential for, termite damage to houses has not been accurately determined, but both government and the building industry agree that the continuation of sufficient control measures is essential to lessen the probability of severe structural damage. The Building Code of Australia requires that the structural components of each new building has to be safe from termite attack.