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Chris immediately responded to my phone. He gave me a detailed quote and a reasonable cost. Exterminator came, went to work. Killed the infestation and finished up. A1 project by professional crew. Good price, excellent work, no more issues. Highly recommend them.
Simply moved into new home to find our dogs picked up fleas in the yard. Company was running a promotion on their site for interior/exterior flea treatment for $135 for a house around 2,500 sq ft., and since our routine exterminator was reserved and couldnt come on our time schedule, I called Stanley.
Sounded reasonable to me, and has been in line with my regular service supplier. They sent out a technician the next day named Carlos. He billed my partner $485. Our house is 988 sq. ft. and sits on a postage stamp size property using a deck and no lawn. My partner having no thought that he was being charged an outrageous price and believed I had consented, gave Carlos his credit card information.
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I was flabbergasted at this cost! Furthermore, I found that Carlos had sprayed insecticide all around our mattress, including on the border of these linens and on the top of underbid storage bins, requiring me to clean, launder and mop our floors multiple times. When I called the company, they transferred me to Carlos, who said he didn't know what prices/promotions the company was offering since that was done by the corporate office.
I only sprayed baseboards." I asked him to correct the fee, and he said no. I requested to speak with the owner. He came back on the line and told me his manager was busy and he would call me back. I told him I chose to wait. A man named Aubrey eventually came on the line.
His exact words were,"You ought to have done your homework. If that's what Carlos billed you, that's the cost. Then he offered me that the suggestion to shop around next time." .
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UPDATE #1: I want to update this post. Tim, a Director, from Stanley phone me this afternoon to let me know he wanted me to be a happy customer. After, I explained that his support provider piled all around my bed, and the things underneath my mattress, billed me an outrageous price and that they were running a promotion for servicing a house/yard much bigger than mine for $135, he provided me service for 1/2 of everything I was charged ($485), but would not honor the promotion.
I think Tim felt great about his offer. I clearly didn't, and remain an unhappy customer. I told Tim when my employees treated people and provided service how Stanley had done, I'd have given my services away for free and done anything necessary to correct the problem. .
UPDATE #2: Another update. . .Tim only called back and said he felt bad about the way I'd been treated all day and wanted to honor the promotion cost for $135. It is truly kind of Tim to reconsider. I hope Stanley invests in training its employees on client service and visit this website being good citizens.
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Kanika assessed for Pest control services 28th Nov, 2018 Great service , they do it very nicely and with patience. We can observe substantial difference with cockroaches etc after we have pest control done from them. I would recommend new sai pest control to everyone. Cheers guys! Fantastic job! Sam reviewed for Pest control services 22nd Nov, 2018 I've the services of New Sai Pest Control Services, Kalkaji to pest control my 2BHK apartment as you can find many lizards, they have responded immediately and have completed the task in about 2 hours, they've used chemical spray and also have billed me RS.2200 for exactly the same, the service given by these had been excellent.Shop No.10, DDA Flat, Kalkaji Extension, New Delhi, Kalkaji, Delhi - 110019.
In the past, most new homes were shielded by spraying the sand pad with organochlorine substances. However, increased awareness about the effects of these chemicals on our health and the environment resulted in a decision by the Commonwealth Government, whereby organochlorines have not been available since 30 June 1995.
Pesticides which have replaced organochlorines are now available but may not be so effective in the longer term.
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The incidence of, or potential for, termite damage to houses has not been correctly determined, however both government and the building industry agree that the continuation of adequate control measures is essential to lessen the risk of severe structural damage. The Building Code of Australia requires the structural components of each new building must be protected from termite attack.